Returns & Exchanges
At TireDirect, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the unworn items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.